Staff rostering for the station personnel of a railway company.
Mikel LezaunGloria PérezEdoardo Sáinz de la MazaPublished in: J. Oper. Res. Soc. (2010)
Keyphrases
- technical support
- customer support
- call center
- data processing
- information systems
- technical skills
- case study
- neural network
- business activities
- deep space
- data sets
- highly skilled
- traffic management
- expert systems
- website
- customer service
- application development
- information technology
- knowledge base
- genetic algorithm
- databases