The impact of customer returns on supply chain decisions under various channel interactions.
Jing ChenPeter C. BellPublished in: Ann. Oper. Res. (2013)
Keyphrases
- supply chain
- decision making
- customer demand
- supply chain management
- inventory management
- lead time
- bullwhip effect
- inventory control
- operating costs
- cost savings
- electronic commerce
- supplier selection
- revenue sharing
- quantity discount
- decision makers
- customer orders
- uncertain demand
- information sharing
- resource based view
- small and medium size
- economic order quantity
- trading partners
- pricing model
- data mining
- holding cost
- service level
- business processes