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A Blockchain and AutoML Approach for Open and Automated Customer Service.
Zhi Li
Hanyang Guo
Wai Ming Wang
Yijiang Guan
Ali Vatankhah Barenji
George Q. Huang
Kevin Stanley McFall
Xin Chen
Published in:
IEEE Trans. Ind. Informatics (2019)
Keyphrases
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customer service
customer satisfaction
inventory control
semi automated
customer behavior
response time
customer support
database
databases
cooperative
user interface
supply chain
business strategy
governmental organizations