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Post-epidemic factors influencing customer's booking intent for a hotel or leisure spot: an empirical study.
Praveen Ranjan Srivastava
Kinshuk Sengupta
Ajay Kumar
Baidyanath Biswas
Alessio Ishizaka
Published in:
J. Enterp. Inf. Manag. (2022)
Keyphrases
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factors influencing
factors affecting
internet shopping
electronic commerce
customer satisfaction
customer service
customer behavior
grounded theory
customer knowledge
sir model
public health
marketing strategies
response time
customer data
potential customers
hiv aids