Development and Evaluation of Chat-bot Systems: The Applications of Citizen Service Procedures.
Yuhei KotsukaRyo MurakamiSumika ArimaPublished in: IIAI-AAI (2019)
Keyphrases
- management system
- case study
- service requirements
- service systems
- evaluation methodologies
- mission critical
- knowledge based systems
- complex systems
- computing environments
- service providers
- service provisioning
- evaluation campaigns
- communication technologies
- evaluation method
- information systems
- computer systems
- intelligent systems
- e government
- software engineering
- social media
- e learning