Customised Data Dashboard for Contact Centres by Focussing on Customer Identification.
Morteza SaberiElizabeth ChangMohammad SaffariOmar Khadeer HussainPublished in: ICEBE (2018)
Keyphrases
- data sets
- database
- data collection
- historical data
- end users
- data sources
- data distribution
- image data
- original data
- data mining methods
- data analysis
- data structure
- high quality
- training data
- transactional data
- raw data
- sensor data
- synthetic data
- spatial data
- statistical analysis
- statistical methods
- small number
- knowledge discovery
- data quality
- probability distribution
- xml documents
- decision trees