Ever After? The Negative Affects After Switching to A New Service Provider.

Jack Shih-Chieh Hsu Hui-Mei Hsu Sheng-Pao Shih Tung-Ching Lin

Published in: PACIS (2018)

Keyphrases

service providers
cloud computing
web services
service quality
end users
incident management
grid services
service provision
user interface
content providers
business opportunities