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User satisfaction with business-to-employee portals: conceptualization and scale development.
Dewi Rooslani Tojib
Ly Fie Sugianto
Sen Sendjaya
Published in:
Eur. J. Inf. Syst. (2008)
Keyphrases
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user satisfaction
information systems
software engineering
electronic commerce
service quality
customer satisfaction
user friendliness
knowledge management
perceived quality
information quality
structural equation modeling
design process
development process
support systems
human resource management