Procurement of information technology as an integral part of business process improvement.
H. SundmaekerPublished in: APMS (1999)
Keyphrases
- process improvement
- information technology
- knowledge management
- business process
- business processes
- software process
- information systems
- business strategy
- root cause
- business process management
- cost estimation
- electronic commerce
- competitive advantage
- knowledge sharing
- e government
- product development
- software engineering
- job satisfaction
- software industry
- decision making
- software process improvement
- enterprise wide
- organizational learning
- virtual organization