Dynamic Routing and Admission Control in High-Volume Service Systems: Asymptotic Analysis via Multi-Scale Fluid Limits.
Achal BassambooJ. Michael HarrisonAssaf J. ZeeviPublished in: Queueing Syst. Theory Appl. (2005)
Keyphrases
- fluid model
- high volume
- service systems
- asymptotic analysis
- admission control
- heavy traffic
- call center
- arrival rate
- end to end
- queueing networks
- quality of service
- asymptotically optimal
- steady state
- queue length
- long run
- queueing model
- service level
- service quality
- production system
- real time
- ad hoc networks
- single server
- decision making
- service times
- intelligent agents
- state dependent
- response time
- scheduling problem
- machine learning
- data mining