Inferring Consumers' Motivations for Writing Reviews.
Dongning YanLin ZhangHeshan LiuPublished in: HCI (23) (2018)
Keyphrases
- natural language processing
- online reviews
- sentiment analysis
- consumer reviews
- online product reviews
- online consumer reviews
- user generated reviews
- product reviews
- sentiment classification
- online shopping
- artificial intelligence
- machine learning
- customer reviews
- collaborative writing
- data sets
- word processing
- end users
- internet usage
- neural network
- online consumer
- databases