Inferring Consumers' Motivations for Writing Reviews.

Dongning Yan Lin Zhang Heshan Liu

Published in: HCI (23) (2018)

Keyphrases

natural language processing
online reviews
sentiment analysis
consumer reviews
online product reviews
online consumer reviews

user generated reviews
product reviews
sentiment classification
online shopping
artificial intelligence

machine learning
customer reviews
collaborative writing
data sets
word processing

end users
internet usage
neural network
online consumer
databases