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Does the Augmentation of Service Level Agreements Affect User Decisions in Cloud Adoption Scenarios? - an Experimental Approach.
Michael Adelmeyer
Marc Walterbusch
Kai Seifert
Frank Teuteberg
Published in:
ECIS (2016)
Keyphrases
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service level agreements
cloud computing
service level
user interface
decision making
quality of service
end users
e government
user preferences
service oriented
user satisfaction
information systems
user interaction
business processes