Institucionalizando o foco na experiência do usuário através do six sigma em uma organização CMMI5.
Albert SchillingCarlos Rosemberg Maia de CarvalhoJoice BarbosaGabriela TellesPublished in: IHC (2010)
Keyphrases
- process improvement
- software process
- expectation maximization
- root cause
- business process
- knowledge management
- capability maturity model
- iso iec
- em algorithm
- project management
- text categorization
- cost estimation
- text classification
- business processes
- software engineering
- risk management
- software process improvement
- gaussian mixture model
- bayesian classifier
- maximum likelihood
- software development
- probabilistic model
- k means
- software quality
- customer satisfaction
- generative model
- bayesian classifiers
- e government
- image segmentation
- case study
- bayes classifiers
- maturity model