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Post-Purchase Trust in e-Commerce: A Theoretical Framework and a Text Mining-Based Assessment Method.

Zhaoyi MaQin GaoYue Chen
Published in: Int. J. Hum. Comput. Interact. (2023)
Keyphrases
  • theoretical framework
  • text mining
  • clustering method
  • information systems
  • conceptual framework
  • social networks
  • data analysis
  • support vector machine
  • information extraction