Mind the queue: understanding challenges of introducing e-government policies for entrepreneurs during Covid-19 in a Latin American country.
Allan Discua CruzJose Mario Reyes HernandezCarlos Roberto Arias ArévaloPublished in: Inf. Technol. People (2023)
Keyphrases
- e government
- latin american
- electronic government
- public sector
- united nations
- digital government
- national level
- developing countries
- lessons learned
- service delivery
- technical solutions
- artificial intelligence
- knowledge management
- government organizations
- developed countries
- government services
- public administration
- public services
- information sharing
- federal government
- government agencies
- structuration theory
- public institutions
- small to medium sized
- secure information sharing
- governmental organizations
- digital archives
- software engineering
- case study
- website
- e learning