Server behaviours in healthcare queueing systems.
Paul R. HarperPublished in: J. Oper. Res. Soc. (2020)
Keyphrases
- queueing systems
- poisson arrivals
- single server
- service times
- multiclass queueing networks
- arrival rate
- queueing model
- queueing theory
- queueing networks
- queue length
- customer classes
- special case
- steady state
- heavy traffic
- information systems
- state dependent
- control problems
- markov processes
- call center
- waiting times
- service rates
- finite buffer
- fluid model