Understanding value of digital service delivery by governments in Mexico.
Battulga BuyannemekhSergio Picazo-VelaDolores E. LunaLuis F. Luna-ReyesPublished in: Gov. Inf. Q. (2024)
Keyphrases
- service delivery
- e government
- end to end
- life cycle
- service provision
- digital government
- government agencies
- public sector
- government services
- electronic government
- service management
- public services
- government information
- public administration
- web services
- online services
- digital content
- knowledge management
- information technology
- digital libraries
- e learning