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The effect of e-service scape of accommodation reservation service on customer loyalty: Focused on Korea-China comparison.

ShashaMyung Kyum Kim
Published in: SNPD Winter (2021)
Keyphrases
  • service quality
  • service oriented
  • web services
  • service providers
  • customer satisfaction
  • real time
  • management system
  • machine learning
  • data sets
  • cloud computing
  • customer loyalty