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A machine learning-based iterative design approach to automate user satisfaction degree prediction in smart product-service system.
Jing-chen Cong
Pai Zheng
Yuan Bian
Chun-Hsien Chen
Jianmin Li
Xinyu Li
Published in:
Comput. Ind. Eng. (2022)
Keyphrases
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user satisfaction
machine learning
service quality
customer satisfaction
product design
design process
web services
service oriented
information systems
life cycle
database
databases
service providers