A Business Motivation Model for IT Service Management.
Marco VicenteNelson GamaMiguel Mira da SilvaPublished in: Int. J. Inf. Syst. Model. Des. (2014)
Keyphrases
- computational model
- statistical model
- probabilistic model
- electronic commerce
- formal model
- mathematical model
- theoretical framework
- software engineering
- data sets
- theoretical analysis
- parameter estimation
- input data
- experimental data
- business intelligence
- management system
- end users
- cost function
- prior knowledge
- website
- decision making
- neural network