Foundations and trends in performance management. A twenty-five years bibliometric analysis in business and public administration domains.
Corrado CuccurulloMassimo AriaFabrizia SartoPublished in: Scientometrics (2016)
Keyphrases
- optimization problems
- public administration
- service provision
- e government
- service delivery
- knowledge management
- cross border
- public sector
- bibliometric analysis
- enterprise architecture
- digital government
- information systems
- inter organizational
- social sciences
- decision making
- public services
- public organizations
- electronic government
- government services
- service management
- private sector
- real world
- business schools
- customer relationship management
- business processes
- search based software engineering
- government agencies
- data management
- artificial intelligence
- business intelligence
- data mining
- data collection
- low cost
- multi objective
- information technology
- machine learning