Service Rating Prediction by Exploring Social Mobile Users' Geographical Locations.
Guoshuai ZhaoXueming QianChen KangPublished in: IEEE Trans. Big Data (2017)
Keyphrases
- mobile users
- rating prediction
- geographical locations
- user mobility
- mobile services
- collaborative filtering
- mobile phone
- social relations
- sentiment analysis
- matrix factorization
- mobile devices
- context aware
- customer reviews
- recommender systems
- mobile applications
- information sources
- web portals
- customer satisfaction
- mobile agents
- service providers
- data sets
- web services
- social media
- service quality
- fully supervised
- user ratings
- internet access
- website
- weakly supervised
- graph kernels
- social relationships
- contextual information
- social interaction
- quality of service
- opinion mining
- online social networks
- social networks
- information retrieval