Inter-labeler Agreement for Anger Detection in Interactive Voice Response Systems.
Alexander SchmittUlrich TschaffonWolfgang MinkerPublished in: Intelligent Environments (2010)
Keyphrases
- interactive voice response
- computer systems
- detection algorithm
- building blocks
- management system
- facial expressions
- genetic algorithm
- false positives
- complex systems
- detection accuracy
- detection scheme
- co occurrence
- distributed systems
- intelligent systems
- database
- neural network
- retrieval systems
- computing systems
- data sets