A Conceptual Model for Multichannel Interaction in Healthcare Services.
Ailton MoreiraTiago GuimarãesManuel Filipe SantosPublished in: EUSPN/ICTH (2020)
Keyphrases
- conceptual model
- architectural model
- web services
- data model
- service providers
- high level
- conceptual models
- data warehouse
- entity relationship
- domain ontology
- service oriented
- query language
- information systems
- enterprise architecture
- context aware
- health care
- home care
- conceptual data model
- object oriented
- database systems
- data sets
- service quality
- cognitive process
- machine learning
- database