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Service-oriented framework for building reusable decision processes - in the domain of ITSM.
Klaas Schmidt
Timo von der Dovenmühle
Jorge Marx Gómez
Published in:
Intell. Decis. Technol. (2014)
Keyphrases
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service oriented
decision processes
web services
service oriented architecture
highly dynamic
model driven
service providers
domain independent
case study
management system
lightweight
service composition
systems development
workflow management