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Communication-Based Business Process Task Detection - Application in the CRM Context.
Nassim Laga
Oussama Mohammed Kherbouche
Pierre-Aymeric Masse
Published in:
EDOC Workshops (2016)
Keyphrases
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business process
business processes
process model
web services
cost effective
process mining
business process modeling
workflow model
business process models
artificial intelligence
life cycle
model driven
virtual organization
model driven development