The effects of information quality of mobile information services on user satisfaction and service acceptance-empirical evidence from Finland.
Timo KoivumäkiAnnu RistolaManne KestiPublished in: Behav. Inf. Technol. (2008)
Keyphrases
- information services
- empirical evidence
- user satisfaction
- information quality
- service quality
- mobile services
- customer satisfaction
- technology acceptance
- information systems
- user acceptance
- perceived usefulness
- information management
- mobile phone
- mobile devices
- structural equation modeling
- information resources
- mobile applications
- subjective norm
- factors affecting
- mobile learning
- technology adoption
- kolmogorov smirnov
- games based learning
- negative impact
- technology acceptance model