Conceptualization and Measurement of the Capability Maturity Model (CMM): An Examination of Past Practices and Suggestions for Future Applications.
Matthew SwinarskiEric JacksonRajiv KishorePublished in: AMCIS (2008)
Keyphrases
- software process
- process improvement
- capability maturity model
- software engineering
- iso iec
- software process improvement
- process model
- business process
- knowledge management
- real world
- software development
- business processes
- root cause
- case study
- maturity model
- e government
- image coding
- information technology
- decision making