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'mirror, mirror, on the Wall': robotic Process Automation in the Public Sector using a Digital twin.
Julian Koch
Michael Trampler
Ingo Kregel
André Coners
Published in:
ECIS (2020)
Keyphrases
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public sector
process automation
e government
information sharing
current practices
information and communication technologies
digital government
electronic government
environmental factors
software evolution
public administration
real time
social network analysis
cost effective
government services