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The Heart Work of Wikipedia: Gendered, Emotional Labor in the World's Largest Online Encyclopedia.

Amanda MenkingIngrid Erickson
Published in: CHI (2015)
Keyphrases
  • online learning
  • real time
  • internet technology
  • data sets
  • information technology
  • emotional intelligence
  • machine learning
  • digital libraries
  • wordnet
  • physical world
  • natural language text
  • world knowledge