A Bayesian knowledge engineering framework for service management.

Wei Wang Hao Wang Bo Yang Liang Liu Peini Liu Guosun Zeng

Published in: NOMS (2008)

Keyphrases

knowledge engineering
service management
knowledge acquisition
knowledge based systems
knowledge representation
artificial intelligence
knowledge elicitation
machine learning
case study
expert systems
expert knowledge
decision making
knowledge base
information technology
domain knowledge
fuzzy logic