Conversational Advisors - Are These Really What Users Prefer? User Preferences, Lessons Learned and Design Recommended Practices.
Jason TelnerJon TempleDabby PhippsJoseph RiinaRajani ChoudharyUmesh MannPublished in: AHFE (13) (2020)
Keyphrases
- lessons learned
- user preferences
- case study
- recommender systems
- user profiles
- participatory design
- collaborative filtering
- recommendation systems
- user specific
- design science
- user interests
- preference model
- user feedback
- user interface
- future directions
- user experience
- user behavior
- social influence
- user behaviour
- design principles
- information filtering
- sensemaking
- content based filtering
- design process
- information overload
- personalized recommendation
- collaborative filtering algorithms