Measuring user satisfaction with information security practices.
Gustavo Percio Zimmermann MontesdiocaAntônio Carlos Gastaud MaçadaPublished in: Comput. Secur. (2015)
Keyphrases
- user satisfaction
- information security
- information systems
- management practices
- security issues
- countermeasures
- intrusion detection
- security requirements
- network security
- smart card
- information security management
- security level
- e government
- information quality
- information assurance
- user perceptions
- iso iec
- service quality
- smart grid
- perceived usefulness
- case study
- anomaly detection
- information technology
- technical issues
- project management
- customer satisfaction
- technology acceptance
- security risks
- databases
- software engineering