Informing Government Decision-Making with Online Citizen Feedback and Social Media: Pedestrianization of Streets.
Maria Jihan G. SangilPublished in: ISTAS (2022)
Keyphrases
- social media
- decision making
- e government
- social media sites
- reputation management
- government services
- government agencies
- digital government
- online forums
- online social media
- online communities
- decision makers
- online learning
- social networks
- presidential election
- relationship management
- social networking
- online social
- social media data
- united states
- social networking sites
- public sector
- online services
- user generated content
- decision process
- big data
- data collection
- instant messaging
- information technology
- fuzzy logic
- international business
- data mining
- search engine
- information systems
- real world events
- relevance feedback
- crisis management
- electronic government
- decision support system
- information processing
- business intelligence