Mining the Minds of Customers from Online Chat Logs.

Kunwoo Park Jaewoo Kim Jaram Park Meeyoung Cha Jiin Nam Seunghyun Yoon Eunhee Rhim

Published in: CoRR (2015)

Keyphrases

web logs
web mining
data mining
frequent patterns
knowledge discovery
sequential patterns
pattern mining
mining algorithm
log analysis
text mining
service providers
frequent itemsets
customer satisfaction
web server logs
customer requirements
mining association rules
sequential pattern mining
computer science