Serving the needs of administrative users: Pressure for change in traditional user services and administrative data processing roles and methods.
Janis RogainisAndrew M. SmithPublished in: SIGUCCS (1982)
Keyphrases
- end users
- data processing
- user centric
- user oriented
- user groups
- user requests
- user satisfaction
- user experience
- user profiles
- service providers
- internet users
- user requirements
- recommender systems
- user interface
- user interaction
- social networking services
- e government
- collaborative filtering
- multiple users
- information overload
- information systems
- location information
- online services
- novice users
- content based filtering
- access rights
- personalized services
- user specific
- recommendation systems
- database
- user feedback
- context aware
- databases