Differentiated Sentiment Analysis of Corporate Social Media Accounts.
Fabian AkolkMarten RisiusPublished in: AMCIS (2015)
Keyphrases
- sentiment analysis
- social media
- social media content
- public opinion
- opinion mining
- text classification
- sentiment classification
- sentence level
- multi aspect
- user generated
- text mining
- user generated content
- online reviews
- social networking
- natural language processing
- collective classification
- product features
- sentiment lexicon
- artificial intelligence
- social networking sites
- cross domain
- knowledge management