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Effects of service attributes and competition on electronic word of mouth: an elaboration likelihood perspective.

Jianing HaoXiaoling HaoZejin TianYu WangDaqing Zheng
Published in: Inf. Technol. Manag. (2023)
Keyphrases
  • web services
  • network effects
  • social media
  • service providers
  • machine learning
  • website
  • knowledge management