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Heuristic, Systematic, and Affective Components of Online Service Reviews : Impact on Intra-Organizational Adoption and Sharing.
Minwoo Lee
Kiljae K. Lee
Kyung Young Lee
Agnes DeFranco
Published in:
AMCIS (2019)
Keyphrases
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internet enabled
intra organizational
information technology
web services
service providers
socio technical
service oriented
data mining
information systems
e government
information retrieval systems
human computer interaction
loosely coupled