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A B2C Bias for the B2B World: A Case Study of Employees' and Customers' UX of a B2B e-commerce Site.

Vassilis-Javed KhanKouris KalligasDamianos Dumi SigalasChristos Sintoris
Published in: CHI Extended Abstracts (2022)
Keyphrases
  • electronic commerce
  • case study
  • information technology
  • service providers
  • user experience
  • data sets
  • real world
  • information retrieval
  • website
  • trade off
  • human resources