Whittle index approach to multiserver scheduling with impatient customers and DHR service times.
Samuli AaltoPublished in: Queueing Syst. Theory Appl. (2024)
Keyphrases
- service times
- call center
- arrival rate
- steady state
- priority queue
- heavy traffic
- queueing model
- queueing systems
- stationary distribution
- single server queue
- queue length
- processor sharing
- queueing networks
- single server
- asymptotically optimal
- arrival process
- scheduling problem
- waiting times
- poisson arrivals
- random variables
- service rates
- independent and identically distributed
- poisson process
- arrival processes
- fluid model
- state dependent
- parallel machines
- scheduling algorithm
- processor sharing queue
- service quality
- service systems
- probabilistic model
- special case