Strategies for Competitive Advantage in Electronic Commerce.
Namchul ShinPublished in: J. Electron. Commer. Res. (2001)
Keyphrases
- electronic commerce
- competitive advantage
- service quality
- strategic advantage
- online auctions
- negotiating agents
- knowledge management
- competitive environment
- business information
- business processes
- small and medium sized enterprises
- customer satisfaction
- mobile commerce
- business models
- human capital
- online banking
- customer relationship management
- electronic marketplaces
- negotiation protocol
- electronic transactions
- agent technology
- tourism industry
- resource based view
- real world
- market competition
- agent mediated
- business transactions
- automated negotiation
- electronic markets