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Automatic email response suggestion for support departments within a university.
Aditya G. Parameswaran
Dibyendu Mishra
Sanchit Bansal
Vinayak Agarwal
Anjali Goyal
Ashish Sureka
Published in:
PeerJ Prepr. (2018)
Keyphrases
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email
text messaging
case study
instant messaging
decision support
email messages
e learning
information retrieval
text mining
open source
machine learning
semi automatic
fully automatic
spam detection
end users
electronic mail
enron email