Transactional quality, relational quality, and consumer e-loyalty: Evidence from SEM and fsQCA.

Jiaming Fang Yunfei Shao Chao Wen

Published in: Int. J. Inf. Manag. (2016)

Keyphrases

high quality
quality assessment
electronic commerce
low quality
database
databases
real world
decision making
bayesian networks
multiscale
quality measures