How to leverage anthropomorphism for chatbot service interfaces: The interplay of communication style and personification.
Andreas JansonPublished in: Comput. Hum. Behav. (2023)
Keyphrases
- web services
- communication services
- fully distributed
- service providers
- computer interface
- communication systems
- user interface
- management system
- message delivery
- service quality
- service oriented
- communication cost
- information dissemination
- multimedia communication
- end users
- service composition
- information services
- communication networks
- communication overhead
- service management
- computer networks
- home appliances
- data acquisition