Using social media as a tool for business improvement and certification of knowledge workers.
Ricardo Colomo PalaciosRichard MessnarzKerstin V. SiakasDaniel PalosiDarragh CoakleyPublished in: J. Softw. Evol. Process. (2014)
Keyphrases
- knowledge workers
- social media
- knowledge management
- workplace learning
- information systems
- big data
- personal knowledge management
- knowledge management systems
- data mining
- business intelligence
- knowledge sharing
- third party
- competitive intelligence
- crisis management
- business processes
- decision making
- real world
- mobile learning