Strategic behavior in queues with arrival rate uncertainty.
Refael HassinMoshe HavivBinyamin OzPublished in: Eur. J. Oper. Res. (2023)
Keyphrases
- arrival rate
- service rates
- poisson arrivals
- queueing networks
- queue length
- steady state
- queueing systems
- poisson process
- service times
- asymptotically optimal
- multiserver queues
- square root
- queueing model
- state dependent
- heavy traffic
- arrival process
- call center
- holding cost
- waiting times
- service systems
- fluid model
- real option
- decision making
- processor sharing
- optimal capacity
- artificial neural networks