The Effects of Usability and Accessibility for E-Government Services on the End-user Satisfaction.

Mohammad H. Alshira'H

Published in: Int. J. Interact. Mob. Technol. (2020)

Keyphrases

user satisfaction
information systems
service quality
customer satisfaction
structural equation modeling
information quality
perceived quality
perceived usefulness
quality attributes
user engagement
objective measures
kolmogorov smirnov
database
social networks
cognitive style
user perceptions