Customer Feedback and Internet - Means used by the Biggest Portuguese Companies.
Ramiro GonçalvesFrederico BrancoJosé MartinsVítor SantosJorge PereiraPublished in: ICE-B (2011)
Keyphrases
- business transactions
- potential customers
- online retailers
- marketing strategies
- customer data
- job search
- online marketing
- internet users
- relevance feedback
- competitive advantage
- customer loyalty
- internet enabled
- market segments
- trading partners
- internet shopping
- market competition
- business information
- high tech
- customer relationship management
- customer satisfaction
- credit card
- world wide
- user feedback
- supply chain