Quality of Process ? A Business Process Perspective on Quality of Service.
Rico KnapperDaniel PoodratchiLennart JobPublished in: ECIS (2012)
Keyphrases
- business process
- quality of service
- process model
- business processes
- web services
- business process management
- business process models
- business process modeling
- qos requirements
- workflow technology
- process execution
- service quality
- resource management
- business goals
- service level agreements
- ad hoc networks
- response time
- admission control
- case study
- ip networks
- information systems
- real time
- scheduling algorithm
- multimedia services
- end to end
- qos routing